Tester Work - website testing company

Want an Alternative? Try Website Testing with UK Based Tester Work – Still Get Paid in USD

Posted by Marie

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Have you done some testing before?  Are you comfortable logging bugs?  Why don’t you use those skills to perform website testing with Tester Work. 

Website testing company:

Tester Work
testerwork.com

Tester Work website testing is part of Global App Testing.  Global App Testing was established in 2013 and their headquarters is in London, England.  They boast testers in over 105 countries around the world.

Tester Work is all about crowdsourced quality assurance (testing).  That means they use a pool of testers from different regions with different devices to validate software.

Better Business Bureau (BBB):

There is no listing for Tester Work nor Global App Testing with the Better Business Bureau.  Tester Work is based in England and they don’t really have an equivalent of the Better Business Bureau (which is primarily for the USA and Canada).

Cost to you:

Registration: free
Software: N/A

Pay range:

The pay range is difficult to pinpoint.  They have two different approaches to pay with Tester Work:

  1. Pay per bug (exploratory testing) – you receive a set amount for each unique bug you find.  You perform exploratory testing, no script to follow (you just work with the site), to discover issues.  But bugs must be unique – they cannot be a duplicate of a bug already reported by someone else.
  2. Fixed rate (test cases) – you are paid a fixed amount for execution of outlined, scripted test cases

Tester Work pays in USD regardless of your registration country.  The pay range for bugs is $2.00 USD to $8.00 USD

We have been unable to find more specific information about the pay range for fixed rate testing.  But your pay per bug is dependent upon your ranking

If you are a brand new tester (ranking of bronze) then you’re paid the amount per bug indicated on the invitation to test.  Each test cycle sends invitations explaining the testing, the deadlines, and the pay rate.  If you are ranked as an elite tester then you are paid two times (double) the amount indicated on the test invitation for bugs found.

Your ranking is based on your testing over the previous 30 days.  It’s also comparison based – if you are at the top 5% as compared to other testers, then you are ranked as elite. So you are paid more for great performance… but only in comparison to your peers.

Payment method:

Tester Work has two payment options: Upwork or PayPal.  If you choose PayPal then we strongly recommend:

  1. When you register, ensure the email you use for registration is the same email you use for PayPal
  2. If you registered with a different email, then you need to add that email to your PayPal account

Payment frequency:

Tester Work tasks are packaged into website testing cycles.  You’ll only be paid after the test cycle has ended.  But the payment usually takes about two weeks after the end of the test cycle.  So it’s not a quick payment.

If you have achieved the minimum payment threshold, $5.00 USD, then you’ll be paid around two weeks after the test cycle has ended.  If you have not reached the minimum then your earnings will be held in your account until you reach that minimum.

NOTE: We have not yet met the minimum payout so we’re unable to confirm payment yet.

Report submission:

Tester Work does not provide you with any recording software.  All your reporting is manual and must be submitted by the method outlined in the test invitation.  For bug reporting, that almost always means entering a detailed bug report into their online system.

You must ensure you enter all the fields necessary in the bug report or your bug may be rejected.  You’ll need to clearly describe:

  1. Nature of the bug
  2. Environment/device on which the bug occurred
  3. Results – what you actually saw vs what you expected to see (actual vs expected)
  4. Steps to reproduce – literally, step-by-step explanation of how the issue happened and how it could be reproduced
  5. Evidence/proof – you need to add screenshots or video screen recording of what occurred plus crash logs or console logs

The reporting aspect is extremely important with this company so you need to invest the time to get it right.  And that takes time!

Website usability:

The website for Tester Work is fairly easy to navigate.  Once logged in, you have access to:

  1. Test Cycles – this displays any test cycles available for you to join
  2. Ranking – outline of payment multiples plus the history of your own points
  3. Work History – your previous tests
  4. Payouts – any amounts due and past payout history
  5. Videos/Images – screen captures or screen recordings in support of bugs you’ve found
  6. Support Centre – a variety of FAQs and other information

You also have your profile information, your device information (list everything you have to get more test invitations), and your test preferences.  You can identify the types of testing that interest you along with your availability and notification preference.

Social media:

Tester Work has a presence on Facebook, Twitter, Instagram, and LinkedIn.

Testing Category:

Tester Work offers two different types of website testing that you can perform:

  1. Exploratory testing – this is ad hoc testing, without any scripted test cases.  Your goal is to find any bugs.
  2. Functional testing – you execute scripted test cases.  Again, looking for anything that doesn’t work properly.

If you want to learn more about website testing, read How You Can Be a Website Tester!.

Test availability:

Unfortunately, we haven’t received a lot of test invitations with this particular company.  Like most website testing companies, they need testers with a lot of variety across devices and geographical location.  It’s possible we simply don’t fit well into their demographics.  We’ll keep watching for invitations and let you know how it goes. 

Tester support:

Tester Work has a pretty decent support centre.  They cover a lot of information from registration and onboarding to testing processes and payments.  And they also provide an email address to contact support.  We did not find a contact phone number.

How does it work?

  1. Go to their website, testerwork.com, and in the middle of the screen click “BECOME A TESTER”
  2. Enter your email and a password and click “Sign up”
  3. Complete your profile, including as much information as possible so you’re eligible for more tests – any test experience, devices, etc.
  4. Complete your online assessment.  The assessment helps classify your testing skills and also provides an example of your command of English.  But before you attempt it, do yourself a favour and read the “notions” page information.  It contains some basic testing information that will help you do the assessment.  NOTE: You have two opportunities to pass the assessment.
  5. After passing the assessment, you’ll receive an email with additional information to provide access to the tester’s site.  Then, you’re eligible to receive invitations to begin testing.

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Recommendation:

We have not had a lot of luck being invited for testing with Tester Work.  Our evaluation at this point:

  1. Test availability – we don’t receive a lot of invitations and even when we do, we don’t meet the criteria to proceed.  Perhaps you’ll have better luck!
  2. Report – the reporting can be quite time-consuming.  Plus, you’re racing against the clock to submit your bug report before someone else.  Because only the first unique bug report gets paid.
  3. Pay range – we find the pay per bug rather low for the amount of work required.  It might be more lucrative for the functional testing but we haven’t seen any tests of that type yet.

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Tester Work - UK based website testing
Tester Work website testing - cash on the side
Website Testing with UK Based Tester Work

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